Very simple to set up and configure to start monitoring your devices right away.
I like how LogicMonitor is easy to set up and configure, plus it simplifies website and server monitoring. Also, whenever something goes …
Overview
What is LogicMonitor?
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
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Pricing
Enterprise
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Cloud
Website Monitoring
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Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LogicMonitor?
LM Envision is a SaaS-based unified observability platform that enables digital enterprises to adopt a cloud-ready operating model for meeting key business demands. LM Envision provides clarity across hybrid enterprise IT, brings diverse IT and development teams together to solve complex problems, and enables IT to innovate faster while improving operational efficiency to the critical IT services they deliver.
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LogicMonitor Features
- Supported: Infrastructure Monitoring
- Supported: Network Monitoring
- Supported: Cloud Monitoring
- Supported: Logs
- Supported: Server Monitoring
- Supported: Remote Monitoring
- Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
- Supported: Database Monitoring
- Supported: Container Monitoring
- Supported: Synthetic Website Monitoring
- Supported: APM
- Supported: Storage Monitoring
- Supported: Virtual Machine Monitoring
- Supported: Configuration Monitoring
- Supported: Topology Mapping
- Supported: Customizable Dashboards
- Supported: Alert Escalation Chains
- Supported: Reporting
- Supported: Alerting
- Supported: 24x7 Live Technical Engineer Support
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who is LogicMonitor?
Carrier partners with LogicMonitor in path to unified observability
LogicMonitor Integrations
LogicMonitor Competitors
LogicMonitor Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
LogicMonitor Downloadables
Frequently Asked Questions
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees).
LogicMonitor Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 29% |
| Mid-Size Companies (51-500 employees) | 41% |
| Enterprises (more than 500 employees) | 30% |
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Reviews and Ratings
(310)Attribute Ratings
Reviews
(1-25 of 30)Companies can't remove reviews or game the system. Here's why
I like how LogicMonitor is easy to set up and configure, plus it simplifies website and server monitoring. Also, whenever something goes wrong in your system, LogicMonitor will automatically notify you via email, phone, or any other way that you prefer. So you can quickly fix the problem or contact support to get it solved.
- Easy to configure and set it up plus it simplifies both server and website monitoring.
- Instant notification whenever something goes wrong in your system.
- Quick and helpful support.
- Quite costly.
- Not easy to customize.
- No other problem but a reduction in price would be much appreciated.
February 28, 2024
Fantastic monitoring platform, simple to implement and yields remarkable outcomes with low costs.
Both the on premises and cloud monitoring system has been converted to LogicMonitor and thanks to that we can analyze and collect more specific data without worrying about our infrastructure cost. Also installation was easier than we imagined as the documentation to set it up was extensive and both customer service and LogicMonitor community was always available and friendly enough which accelerated the whole process. There is no other monitoring system that matches its low cost and ease of use.
- No need to worry about the overall cost as it costs much lesser than it's competitors.
- Has friendly community and support so whenever there is an issue, it quickly gets solved and the extensive documentation further makes the process easy to follow.
- The tool's overall performance is great and the UI is updated frequently to fix bugs or improved user experience.
- Further improvement is required in their mobile app. Since it has a lot of bugs which causes it to crash and start glitching.
- Even though it can identify if there is an issue and report it, it can't automatically fix it or give the solution for the issue. So if there was such a feature, it would save us a lot of time.
- That was all that the it needs to improve on and there are no other significant problem or improvement that it needs.
February 12, 2024
Track your company's network and devices with LogicMonitor.
It's great since we don't have to install bothersome agents on the devices or hardware that we want to monitor. I didn't even need to consult the instructions or contact customer support when I wanted to add a device; the process is simple and easy to follow. But if you still find the configuration to be too much to handle, technical assistance is always available to assist you. Finally, there is no downtime experienced whenever there is an update, hence giving us a smooth experience.
- It doesn't require the installation of bothersome agents on the devices or hardware that we want to monitor.
- It is very easy to set up and add new devices without going through the instructions or contacting support.
- No downtime experience even during updates.
- Has enough documentation if ever required.
- Sometimes updates change the UI which I then need some time to get used to.
- The type of alerts send through email is limited and less options are available.
- Cost may increase significantly if number of devices increases.
Its been a couple years since we engaged LogicMonitor in organization. The platforms integration with cloud platforms has simplified our cloud resource management. We set up automatic scaling policies, and when our applications demand increased, LogicMonitor seamlessly expanded resources to handle the load. We have also leveraged it ability to identify issues before they impact our end users allowing us to address issues before they lead to server downtime.
- The auto discovery capabilities have saved us countless hours. It automatically detects and monitors new devices and services when added to our network, ensuring we miss nothing critical.
- The customizable dashboards are great
- The forecasting tools have been instrumental in our capacity planning efforts.
- Pricing and transparency. Shading more light into the pricing structure would be really appreciated especially by potential clients
- The licensing is very costly.
March 01, 2023
One of best NPM tools
Score 9 out of 10
Vetted Review
Verified User
LogicMonitor is a fantastic NPM. We leverage it for monitoring our networking devices, cloud VMs, application servers, and storage servers in short we use LogicMonitor to monitor all of the infrastructure.
- It captures and monitors devices down to the minute details, and accurate alerts are generated.
- The UI is very good and modern looking
- The site categorization looks very effectively
- When a device is added, we enable all alerts; only the basics are enabled by default.
- Mobile version is not good
December 06, 2022
LogicMonitor Review
We use Logic Monitor to monitor our clients' devices and network connectivity. When we receive an alert from LM, we take action to resolve the incident.
- Realtime monitoring
- Captures historical data
- Can be heavily customized
- The customer success team is engaging
- Better reporting options. We need to be able to report on connection up time % and are struggling to produce that.
November 21, 2022
Better to use LogicMonitor than using multiple monitoring tools
LogicMonitor helps understand the severity of alerts so that businesses can identify which problem to resolve first. Also, it's not just a monitoring tool but a whole package of required applications. So rather than purchasing different applications to do the job, LogicMonitor would be a one-stop solution for all.
- It monitors all the devices in organization
- Best part is the log analysis which is way ahead from it's competition
- APM are also the best to use
- LogicMonitor tells us the average collected data for the last minute, while this seems to be a good value to look on, sometimes it's not a good idea to get those data and analyse them.
- It should show the threshold reached while monitoring and keep that data as static to make other understand from the graph that the surge happened in the last minute.
- A good mobile application is what we need currently from LogicMonitor, as this is now the era of mobiles.
- To access the data from mobiles, LogicMonitor should build a robust network and access control system so that organizations can provide access to employees without even thinking of breaching the system security.
November 14, 2022
Straight forward simple tool - functionality is being discovered
Two uses:
For Observability predominately, for end of month Availability and SLA reporting and capacity reporting.
For incident management by way of troubleshooting, performance analysis and timestamping of alerts and events, especially from data from the Azure API.
Forecasting trends and anomaly detection is still in its early days but I foresee greater use of this functionality as we mature in our use of this tool.
For Observability predominately, for end of month Availability and SLA reporting and capacity reporting.
For incident management by way of troubleshooting, performance analysis and timestamping of alerts and events, especially from data from the Azure API.
Forecasting trends and anomaly detection is still in its early days but I foresee greater use of this functionality as we mature in our use of this tool.
- Reporting of SLAs
- Alerting and threshold adjustments for criticality of alerts
- Graphs for past performance and anomaly detection
- Trending for future performance and capacity planning
- Make it simple
- Ops Notes is not per resource
- Certificate expiry tracking could be useful
- Synthetic monitoring of websites
October 11, 2022
LogicMonitor Review
We use it for monitoring majority of our systems. The biggest advantage is fast adaptation compared to some other monitoring tools.
- Easy to use thanks to the modern user interface.
- Very little technical troubleshooting needed. Everything just works.
- Monitored data is stored up to two years.
- Mass editing.
- No dark theme.
- Mobile app could be better.
We are using LogicMonitor to monitor our server infrastructure. This is currently being used by our Server and Cloud team to monitor CPU, Memory, Disk usage, last reboot time, server online, server reachable.
We had three problems we wanted to solve with a monitoring solution:
-Stop managing the monitoring software and start using the software.
-Get valuable data on our environment.
-Get useful alerts on our environment.
LogicMonitor helped us reach each of those goals.
- The built-in alerts are fantastic. By default all alerts are enabled. You can fine tune each alert as needed.
- The deployment was quick. Within 4 hours I had about 90% of our environment configured in LogicMonitor.
- The UI is quick.
- The support and POC team are fantastic. They helped us learn about the product and helped us configure the solution for our environment.
- The UI is quick, but it did take a little bit of time to get use to the UI.
- Some tasks are not obvious on how to configure like getting WMI configured.
- The UI is a little inconsistent throughout some of the pages.
LogicMonitor is used to monitor IT operations systems and services. We moved from SCOM so that the TEAM could have an easier experience managing the basic service monitoring environment and have reliable alert notifications with escalation.
- Easy to use interface.
- Easy to tune monitors.
- Easy to collect data and push to cloud.
- Quick to setup.
- Support is awesome!
- Better Microsoft Teams Integration with cards that have escalate, Ack, STD, comments buttons.
- Customization of built-in email notifications without setting up Integration.
- ESX password confirmation.
- Standardized rest API authentication for 3rd party dashboarding like from SquaredUp.
- Improved error notification for events that show "no data."
May 14, 2021
Very good network monitoring tool
It is used for firm-wide monitoring alone with few other cloud-based solutions. The network team uses it for all device monitor, configuration tracking, and some network automation.
- You can run python code to do certain things which are not possible in other monitoring vendors.
- Easy to navigate the GUI.
- Low cost.
- Upgrade was buggy once a while. The GUI is not actually as good as before.
- Data can go missing. We lost data and went nowhere with support.
- Very lacking in terms of netflow, too limited for a mid-size firm. The number of flows per box is too low and data can be completely off. We cannot trust the NetFlow report.
- Support is not the best for sure. Alot of problems were not resolved until escalation to senior management.
January 19, 2021
LogicMonitor - The new era in Enhanced IT Monitoring
We use LogicMonitor as a monitoring tool to support all our customers environments. We have 130+ customers associated and we are monitoring their environments using LogicMonitor. Mainly for Servers, Databases, Websites and other Application checks. It makes our work a little easier as once we add a device (server) to LogicMonitor, it discovers all its parameters and loads it on the console so that we can pick whatever we need to make monitoring live. Also, we have an option for using custom scripts for any new type of monitor based on customer request. Tuning of alerts and notifications to customers and other support team is very easy, clear with this tool.
- When we add a device, all of its components/parameters will be discovered automatically and it makes our job easier to pick which parameters that we need to monitor.
- As it is agentless, with a single collector we can monitor 100+ devices and possibility of customization depending on requirement.
- Excellent alert tuning and alert routing functionality has been configured.
- Integration is at its best as we can integrate with third party ticketing tool, mails and we can even send text messages and also voice calls for alerts.
- It can improve more on collection method time for certain Logic modules and identifying issue using troubleshooter.
- Need more customization to deploy shell scripts to monitor our Oracle application environments.
- Always can improve in adding more new type of additional monitoring type to improve of the scope.
January 12, 2021
LM Review
We use LM for our customers. This gives them a unified view of what's going on.
- Dashboards.
- Alert Deliveries.
- Custom DataSources.
- Integration with AWS, Google Cloud.
- Mobile Application.
- Showing Absolute numbers in the dashboards/graph instead doing average/sum.
December 23, 2020
LogicMonitor is Logic in everything.
LogicMonitor is one of the well-organised tool in the market and very easy to adapt to any industry. It has everything that you need for your company. We have been looking for more than 2 years [for a] tool like LM. This is the latest cloud-based monitoring tool that can monitor the cloud apps.
- Easy to access.
- Cloud monitoring.
- Agent-less monitoring tool.
- You need to learn the Groovy script.
- WMI Troubleshooting.
- SN integration.
December 19, 2020
LogicMonitor great for maturing start-up!
We use LogicMonitor here in IT at my company to manage our servers, as well as our underlying infrastructure. In addition to it providing a baseline level of monitoring, we also use it as our configuration backup for our networking gear. We like it primarily due to ease of use, and ease of ability to access current and historical information. It also seems like it would be a great tool to monitor for proactive remediation of some issues, but we haven't really had the staff-time to get it set up how we'd like for that.
- Ease of configuration.
- Ease of viewing the data.
- Robustness of data collected.
- Alerts page filtering is confusing.
- Took a bit to get Windows Server service monitoring set up.
- Haven't found a good way to have LM itself handle proactive remediations without doing something hack-y on escalation chains.
December 14, 2020
Customizable Monitoring
LogicMonitor is great at automatically collecting many base metrics for our devices and services (like SQL server). It also allows you to expand the base collections using datasources, including completely customizing it to get data from your own collections. It can be somewhat cumbersome to get started, but their support is helpful.
- Graphs are very easy to navigate/zoom in/out.
- Can create custom dashboards.
- Can pause alerts during maintenance windows.
- Receive alerts based on predefined thresholds.
- Mobile version is not great and using the website on phone is nearly impossible.
- It can be challenging to use the different collectors and JDBC collector has some flaws.
- The auto-sliding is not working very well.
December 14, 2020
Engineer review of LogicMonitor
LogicMonitor is being used by a department, to monitor and provide analysis to companies seeking remote support capabilities. It helps to view and create in-depth analysis of systems and issues arising that cannot be found from bare troubleshooting. Clients require monitoring support and LogicMonitor provides that edge to thoroughly check network, systems services and databases.
- In-depth database reporting on mount points, luns, etc.
- Networking reporting. Get alerts on network degrading.
- Server reporting on server health and status. Uptime.
- Website links reporting when it is down.
- Robust app not just for viewing alerts.
- Additional connectors to work with a wide range of software for automation.
- More user friendly reporting for end users to understand.
December 14, 2020
Ease of use
[LogicMonitor] is our unified infrastructure monitoring tool, before we had [LogicMonitor] there were multiple monitoring tools sending signals where our SRT folks have to spend some time log in each tool to gather more data, making LM as one unified Infra monitor tool has reduced MTTR, This also reduced our administrative over head as this is a SAAS platform.
- Infrastructure monitoring out of the box
- Good integration with ITOM module of ServiceNow
- Easy Learning curve, and ease of use.
- Synthetic transaction monitoring
- Application performance monitoring.
- Fedramp certification.
December 11, 2020
LogicMonitor is the best Monitoring Tool
I resolved many problems with memory and CPU issue. We improved many changes before that alerts. LogicMonitor is the best monitoring system in the world. Also, we can start some services in our systems when they stuck or were down. We can fix many problems in our platform after our clients create a ticket in our Service Desk tool, we can work on the problems faster and more efficiently.
- Fix performance issues.
- Monitoring server health.
- Monitoring services.
- I need to see more tools like Splunk or something like that.
- LogicMonitor needs to have more tools to make integrations with Power BI or Tableau.
- The search in the alert dashboard causes confusion in our coworkers.
December 10, 2020
Great tool for those with patience.
LogicMonitor is being used in our datacenters to provide an in depth overview at a glance and also granular alerting to specific events within our environments.
- Great granularity.
- Robust monitoring for all types of devices.
- Easy to understand dashboards.
- On-boarding is cumbersome.
- Steep learning curve compared to other products.
- Ease of use is not even considered.
December 10, 2020
Monitoring made easy
We utilize LogicMonitor to provide us real-time monitoring and alerting of our public-facing production ERP system, FTP, and Network. We are able to monitor Azure Cloud Services, Netflow data from our NexGen Firewalls, Website uptime, SQL Services, and trends as well as a variety of other tools.
- Very easy GUI to understand and read.
- Lots of great ready to use dashboards.
- Easy integration with Azure.
- Lots of great out of the box services, the SQL tools in particular are outstanding.
- Enhancements to the product have been great while using it.
- Mobile App is essentially non-existent other than being in the app store.
- Possibly more templates that are very specific and then allow a picklist (easy checkboxes) of resources instead of typing in more resources or creating a new group.
December 09, 2020
Love it. Check Logic Monitor out for sure...
Information Technology utilizes LogicMonitor for all SNMP monitoring and SaaS monitoring as well as alerting for the enterprise and IT teams.
- Dashboards
- Notifications
- Cloud access/hosting
- A little more detail or 'ease of use' for reporting outside of the can info
- I'd like to see easier ingestion of devices that aren't already built in. Being able to update/upload MIBs directly or some way to ensure we can use any SNMP device.
We use LogicMonitor within the IT group to monitor all servers, network devices, and other various equipment. The main business problem this software solves is providing a single pane of glass to monitor every critical device within our environment, mainly via SNMP.
- Supports a large set of common devices
- Technical support is fairly responsive and helpful
- Web GUI is fairly well designed and there is an app to go with it for mobile access (service is cloud-based)
- The less common vendors are not supported and even some subsets of monitoring of common devices is not included out of the box
- Certain types of monitoring and dashboard graphs are a bit confusing to get working and require some extra effort
- Better syslog monitoring and alerting functionality, as they drop anything less critical than warning
December 04, 2020
My LogicMonitor Review
Our company uses LogicMonitor for all our sites globally. We have hundreds of devices being monitored with this solution. It does provide good monitoring and alerting for network devices, servers, and infrastructure overall. SMS/Cellphone call to notify about critical alerts is definitely a useful and powerful tool for our company.
- Monitoring
- Historical Overview/Usage
- Alerting
- Dashboard widgets can provide more customization
- Datasources for new software need to be updated usually with support help
- Ways to setup an alert or notification based on widgets triggers